Onboarding Guide for Educare and other Service Providers

Welcome to KiasuParents.com!  KiasuParents.com is visited by over 10,000 parents and students each day, looking for advice on helping grow into well-balanced adults.
 
As a service provider for parents or young children, you cannot afford to ignore this platform. Here is a ready pool of parents who are always on the lookout for good deals and effective products and services.  If you can convince parents that you not only have a good product or service, but are also sincere about listening to and responding positively to feedback, you will gain good reputation which will bring you many customers through KiasuParents.com.
 
To achieve this, you must establish a presence in KiasuParents.com and use it to proactively interact with the community, to demonstrate your earnest conviction in wanting to help your customers.
 
Here are the first steps:
  1. Click here to read our Terms of Service & Privacy Statement.  It is important you understand and accept our terms and conditions before using KiasuParents.com services. 
  2. Click here to sign up for a free KiasuParents.com account.
    • You should include a concise description of your company and what you hope to get out of KiasuParents.com in your Profile, because other members often check out these profiles to try to understand who they are talking to.
    • We highly recommend that you use your official Company name as your Username for your KiasuParents.com account.  This allows parents to know who they are talking to, and avoid accusations of attempts at masquerading as happy customers.  However, do note that not all names may be available.  Click on this link to check the availability of names.
  3. Create and add your Company’s profile to our Directory of Services, by clicking on this link.  Please note that this is a mandatory requirement for any Company who wish to advertise on KiasuParents.com.
    • There is NO CHARGE for getting your Company listed in the Directory.  In our Basic Listing, you get to state your Company’s name, and address, which will allow parents to understand who you are and what you are offering, as well as interact with you by posting comments to your Company Profile in the Directory.  You can also get your satisfied customers to provide their real user accounts of your services, but do not fake these accounts yourself because you will be violating KiasuParents.com’s Policy on Responsible Comments and be entered into KiasuParents.com’s public blacklist of unethical service providers if we find out what happened.
    • However, Basic Listings do not provide direct contact information (telephone, email address, URL to personal/company websites).  To provide these, you will need to sign up with our Standard Listings for Companies, which includes:
      • Telephone
      • Email address
      • Company URL
      • URL to your Companies’ thread in the KiasuParents.com’s MarketPlace Forum.
      • Free-text Description field which you can describe your services with text and pictures.
      • 1 Youtube video
    • Standard Listings which require a small annual fee.
    • Note that regardless of whether you have a Basic or Standard Listing, parents can always contact you through your KiasuParents.com account using either Personal Messages (PM) or email (assuming you enabled that option in your KiasuParents.com Account Profile).
  4. Interact with Parents
    • Constantly monitor and respond to PMs and email from parents.  You should set your KiasuParents.com account to send an email alert each time you receive a PM.
    • Constantly monitor and respond to comments posted to your Company’s profile in the Directory.  Parents will be very happy to see you being responsive.
    • Constantly monitor and look for opportunities in the Help Wanted Forum.  You are allowed to directly respond to these postings, but you are required to point the person back to your own listing in the Directory.  If you post full details about what you are offering in those thread, you will be considered as spamming and your KiasuParents.com Account will be terminated
    • Regardless of whether you are a Standard or Basic Listing service provider, you are NOT allowed to post contact information (ie. email, phone numbers or URL) in your replies as COMMENTS or posts to the Forums, or in your user account’s profile.  This information can only be posted within your Company profile in the Directory.  Comments or posts containing such information will be deleted without notice. Service providers who do this despite repeated warnings will have their KiasuParents.com account terminated.
  5. No solicitation zones
    • As an unregistered advertiser, you are NOT allowed to post any commercial messages outside of the Buy & Sell Forums.  Your messages will be deleted without notice.  Any repeated posting will earn your account a permanent ban, and your Company and Service will be put on KiasuParents.com’s Blocked List.
    • As a standard advertiser, you can choose to place your sticky Official thread in any of the Educare subforums, or in selected General Parenting subforums.  Once your sticky subscription expires, these threads will be moved back into the Buy & Sell subforms.

Ratings and Accolades

Word-of-mouth social marketing ratings and accolades go a long way in establishing a service provider’s online and offline reputation.  As a Company registered in KiasuParents.com’s Directory, you have the following modes which you can use to promote your standing as an effective trainer.

  • User Ratings
    • The standard 5-star Rating control applies to your profile, allowing any registered member of KiasuParents.com to rate you.  A rating 3-star or higher is indicative of a good service provider.
  • User Comments
    • Any member of KiasuParents.com is free to comment in your profile.  KiasuParents.com’s Policy on Responsible Comments applies here, to protect service providers from malicious campaigns set up by certain individuals to discredit specific service providers. 
  • KSP Ratings
    • Please read this article for important information regarding KSP Ratings.
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Looking for school bus operator

Hi,

Looking for private school bus operator from hillview avenue (Bukit Batok) to woodlands ring primary school, afternoon session, primary-1, from January 2014.

Thanks.

Suparna 

91014107

 

Enquiry regarding the fees for standard listing.

 To whom it may concern,

I’m a home tution coordinating service provider and would like to be listed on your site. Could I kindly enquire as to what is the annual charge for a standard listing on KSP? 

Cheers,

Aaron

81015101

contact@tutors101.com

 

Enquiry regarding the fees for standard listing.

To whom it may concern,

I’m a tution centre and would like to be listed on your site. Could I kindly enquire as to what is the annual charge for a standard listing on KSP? 

Cheers,

Advanced Academia

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