Urgent: Desktop cant to power up

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Urgent: Desktop cant to power up

Postby Jennifer » Wed Feb 09, 2011 10:58 am

Ytd morning my desktop was normal. I shut down normally.

In the afternoon I noticed the CPU light is on, thought I did not shut down. So I clicked on the mouse to refresh the screen, no response. After a few tries, I turned off the power supply from the main switch.

I turned on the main switch a while ago, the CPU immediately lit up again, then went silent. The monitor showed Entering Power Save, then went dead too.

How huh? Need to call for repairs?

Seems like ytd not very good day for me leh :cry:

Jennifer
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Postby BlurBee » Wed Feb 09, 2011 11:54 am

Maybe the power supply is faulty.

Still under warranty?

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Postby Jennifer » Wed Feb 09, 2011 12:05 pm

Just passed 3 years warranty :cry:

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Postby BigDevil » Wed Feb 09, 2011 12:15 pm

BlurBee wrote:Maybe the power supply is faulty.

Still under warranty?

:hi5: My suspicion too.

@Jennifer: does the fan spin when you try to power up?

Pray that it's PSU problem since that's a cheap and easy replacement.

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Postby kwokwc » Wed Feb 09, 2011 12:16 pm

It could be the transformer in the PC that is faulty. I assume must get repair help. But can try those PC repair shop, might be cheaper.

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Postby Jennifer » Wed Feb 09, 2011 12:21 pm

There is a soft humming sound coming from the CPU now. Not the usual startup clucking sound.

So this is a small issue?

I just reported the prob at Dell online support (as suggested by hubby). Hopefully someone from Dell get back to me asap.

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Postby 30plus » Wed Feb 09, 2011 12:21 pm

There can be a lot of reasons. From the way you describe, it can be hard disk crash.

The cheapest way you can try is to get the recovery CD come with the machine and reinstall the system. It will probably wipe out everything in your hard disk.

If you have contents in hard disk you want to recover, or the above method does not work, then you need some repair work. Not cheap though.

Alternative is to get a new PC. 3 year old PC is not that worth repair.

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Postby Jennifer » Wed Feb 09, 2011 12:23 pm

kwokwc wrote:It could be the transformer in the PC that is faulty. I assume must get repair help. But can try those PC repair shop, might be cheaper.


Do you hv any recommendations for PC repair shops? Many thanks. Do we bring the CPU there or they provide on-site svc? I suppose on-site svc must be at premier price? Like doc house call? :cry:
Last edited by Jennifer on Wed Feb 09, 2011 12:26 pm, edited 1 time in total.

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Postby Jennifer » Wed Feb 09, 2011 12:26 pm

30plus wrote:There can be a lot of reasons. From the way you describe, it can be hard disk crash.

The cheapest way you can try is to get the recovery CD come with the machine and reinstall the system. It will probably wipe out everything in your hard disk.

If you have contents in hard disk you want to recover, or the above method does not work, then you need some repair work. Not cheap though.

Alternative is to get a new PC. 3 year old PC is not that worth repair.


:pray: the prob is not serious like u suggested. I hv serious stuff in the hard disk, die die must recover first or else I die first :cry:

U hv any recommendation for PC data recovery svc? Many thanks.

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Postby tankee » Wed Feb 09, 2011 12:36 pm

low huming sound is likely to be from CPU fan, so there is power coming from the power supply.

any display on monitor?

if harddisk failure, there will be display on the monitor, ends with system error - no system disk found

if no display monitor, likely faults are:

- a add-on card is faulty
- memory is faulty
- cpu is faulty
- motherboard is faulty
- power supply is weak

when you power up, is there any beeping sound? what is the sequence of long beeps and short beeps? the beeping sound will indicate the fault.

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