Not sure if this was shared before... A colleague sent this to me and it's something that I endeavour to be and still working on it... So sharing with you guys here
Always remember, when you interact with someone else, that someone is a person.
The recipient of your email, or the voice on the phone, or the individual waiting behind you in line, is a person.
Each person you encounter has hopes, dreams, joys, pains, problems, abilities, interests, things to do and opinions.
Though you may or may not agree with or like that person, it serves you well to be respectful and understanding.
The people in your world add great richness to your life.
Take the time and care to treat them not as numbers, not as transactions, not as one-dimensional objects, but as real, living people.
Treasure your interactions, and give your full attention to them.
Nurture your relationships, and continually build them with love.
Take notice of, acknowledge, appreciate and accommodate not only the people you know, but also those people you don't know who cross your path.
Sincerely value those around you, and you'll add great value to your life.
-- Ralph Marston