Private or Restructured Hospital for Better Doc

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Private or Restructured Hospital

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Restructured
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Total votes : 11

Private or Restructured Hospital for Better Doc

Postby Ashlyr » Thu Jul 17, 2014 8:55 am

We are in the midst of trying to decide if we should transfer our father from a private hospital to a restructured one. We feel that the doctor in charge is not fantastic.

Of all 6 children, I am the only one who had stayed at a restructured hospital and I am not for it. And personally, I have heard many horror stories of restructured hospitals. The only one positive story is from a KK Hospital's A ward in which the husband was a nurse himself.

Can anyone share his or her thoughts on whether transferring to a restructured hospital is a wise one? A sister is very sure that the doctors at sgh could be better than the private hospital. But I am really not sure about that. Our current doctor also came from sgh.

I told my siblings that I would post up a thread and see what others think - which has better doctors and nursing care? If there are more positive stories about restructured hospitals than private ones, we would transfer.

Father is a PR. Not sure if this info would help.

Please share.

Ashlyr
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Re: Private or Restructured Hospital for Better Doc

Postby Ashlyr » Fri Jul 18, 2014 8:54 am

Bumping it up.

Ashlyr
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Re: Private or Restructured Hospital for Better Doc

Postby JJ1111 » Fri Jul 18, 2014 9:07 am

I personally feel it is difficult for other to commend whether pte or restructured hospital is good. Different people has different view. Most of my friend will compare / choose Doctor instead.

Personally, I feel staying at which hospital make no different to me, most important to me is the DOCTOR who attended to me. :p There are lots of good doctor in PTE and Restructured hospital. Why don't your family source for a "GOOD" specialist before transferring your dad. See which hospital that doctor go to instead. :)

JJ1111
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Re: Private or Restructured Hospital for Better Doc

Postby Musings » Fri Jul 18, 2014 9:39 am

Hi

This is my experience. To me, the quality of care in terms of the type of medical treatment between private and restructured hospitals is no different. However, the quality of service in terms of constantly entertaining queries from concerned family on the patent's condition is more lacking in restructured hospitals due to the sheer number of patients they deal with.

I know people who worked in senior management in the healthcare clusters - and consistently we know the quality of medical treatment in restructured hospitals matches and in fact surpass that of private hospitals.

Also, an important consideration is the financial cost. Private hospital care cost is substantially higher especially if the patient suddenly develop complications. When my mum was very ill, she went to a restructured hospital, at that time, appalled by the quality of service, we made a decision to transfer her to a private hospital. But at the private hospital, she develop complications - had to go to ICU, emergency operation etc. Eventually, she passed on. But we were saddled with a bill of a sum close to 6 figures for a 2 week stay. On hindsight, the outcome and type of treatment received if she had stayed on at a restructured hospital will not have been different and we would have saved ourselves the large medical bill as she is covered by the pension scheme.

These 2 weeks my dad has been admitted to ICU for a serious bacteria infection which is potentially fatal. Both the quality of care and service in the ICU in the restructured hospital was superb. Ratio of 2 nurses to 1 patient. So I was hopeful that quality of service had improved from our experience with my mum 5 years ago. But when he was moved to the general ward in the restructured hospital, the quality of service really dipped. He is a geriatric ward with other male aged patients. There appears to be a lack of nurses so a particular aged male patient with dementia started wandering around and almost fell. Luckily I caught him in time. Then the nurse rushed in. If I was not there, the fall for this patient could have proved disastrous.

So my conclusion is restructured hospitals are fine in terms of medical treatment but you need to put up with the lack of service and constantly hound the doctor/nurses for updates/info because the staff is too stretched to be able to update you regularly. And of course the cost is significantly lower.

Hope this sharing is helpful to you.

Musings
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Re: Private or Restructured Hospital for Better Doc

Postby janet88 » Fri Jul 18, 2014 9:59 am

It's hard to comment.
In private hospitals, the doctor himself will attend to patients in the ward. But for govt hospitals, the trainee doctors will be mainly the ones doing the rounds.

Dad stayed in 4 bedded ward at SGH for his angioplasty. Forget about asking the trainee doctor anything...he will not know. For private hospitals, the nurses are warm. Mum had her knee replacement done at private hospital. The doctor who operated on her knee is very caring and thoughtful...knowing mum has low pain threshold, he went extra mile to make sure her pain is manageable before and after discharge.

The unfortunate thing is govt restructured hospitals can afford to buy new machines compared to private hospitals.

janet88
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Re: Private or Restructured Hospital for Better Doc

Postby zbear » Fri Jul 18, 2014 10:26 pm

Musings wrote:These 2 weeks my dad has been admitted to ICU for a serious bacteria infection which is potentially fatal. Both the quality of care and service in the ICU in the restructured hospital was superb. Ratio of 2 nurses to 1 patient. So I was hopeful that quality of service had improved from our experience with my mum 5 years ago. But when he was moved to the general ward in the restructured hospital, the quality of service really dipped. He is a geriatric ward with other male aged patients. There appears to be a lack of nurses so a particular aged male patient with dementia started wandering around and almost fell. Luckily I caught him in time. Then the nurse rushed in. If I was not there, the fall for this patient could have proved disastrous.



ICU wards are meant for critically ill patients so the ratio of nurse-patient is definitely smaller. Nurses are constantly checking on the condition of the patient.

However, in general ward, patients are deemed to be healing so not necessary to keep an eye all the time.

zbear
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Re: Private or Restructured Hospital for Better Doc

Postby needtoupdate » Mon Jul 21, 2014 12:04 am

For Cancer cases,due the multiple specialists and different departments required, better to go National cancer centre at Sgh.
also cost would not be sky high, like in private.

needtoupdate
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Re: Private or Restructured Hospital for Better Doc

Postby GLORYmum » Mon Jul 21, 2014 12:14 am

Musings wrote:
So my conclusion is restructured hospitals are fine in terms of medical treatment but you need to put up with the lack of service and constantly hound the doctor/nurses for updates/info because the staff is too stretched to be able to update you regularly. And of course the cost is significantly lower.



Restructured hospitals have set up QC departments to hear your complaints and they have handled our concerns promptly and efficiently.

Service quality at the restructured hospitals my parents went to were satisfactory though you should be prepared to keep hounding the staff for updates or they'll expect you to be a patient patient.

Health service in restructured hospitals are definitely improving over the years but the best is yet to be. :smile:

GLORYmum
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Re: Private or Restructured Hospital for Better Doc

Postby zbear » Mon Jul 21, 2014 8:04 am

GLORYmum wrote:Health service in restructured hospitals are definitely improving over the years but the best is yet to be. :smile:



I agree wholeheartedly.

Also depends on your luck. I experienced this personally as well as have seen it happening to my immediate family members.

zbear
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Re: Private or Restructured Hospital for Better Doc

Postby Ashlyr » Mon Jul 21, 2014 8:18 am

Thank you for your contributions. I am wondering if you could be more specific or explicit when you mentioned that health service needs improvement.

My siblings have never been admitted to restructured hospitals and they would not believe me when I related my story of my suffering in one of them. They thought I exaggerated my experience or I was the unique one who went through what no one else would.

Ashlyr
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