SMRT Performance - needs improvement

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SMRT Performance - needs improvement

Postby dolphinsiah » Wed Mar 04, 2015 12:07 pm

Someone make a tabulation of the breakdown of the train .

I am surprise that for the year 2014 , there is a total number of breakdowns is 45days.

45 days out of 365days....SMRT performance is only about 87%.

This is not Singapore standard leh... :skeptical:

The Local Authority must seriously look into this problem...just like the recent rats issues around the island.

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Re: SMRT Performance - needs improvement

Postby floppy » Wed Mar 04, 2015 1:15 pm

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Re: SMRT Performance - needs improvement

Postby dolphinsiah » Wed Mar 04, 2015 1:36 pm

floppy wrote:Image


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Re: SMRT Performance - needs improvement

Postby dolphinsiah » Wed Mar 04, 2015 1:44 pm

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Re: SMRT Performance - needs improvement

Postby floppy » Wed Mar 04, 2015 1:48 pm

dolphinsiah wrote:Image


"In Japan, the CEO and board of directors will call a press conference and take a deep bow, and in the good old days, they may even commit hara-kiri."

I'm still waiting for that press conference.

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Re: SMRT Performance - needs improvement

Postby starlight1968sg » Wed Mar 04, 2015 1:49 pm

Experienced the delay during the evening rush when travelling back to the west yesterday.
I sensed something wrong bec a soft announcement was made in the train, about some delay fr Queenstown to Joo Koon. The worst is "buses will be provided...". and so I thought I would have to alight at Queenstown to take a bus to continue my journey.
Surprisingly the train continued to crawl after Queenstown.
Basically, this is just confusion which leads to frustration esp during the peak hours.

Totally unacceptable when we have to brave the fare hike yearly.

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Re: SMRT Performance - needs improvement

Postby dolphinsiah » Wed Mar 04, 2015 2:04 pm

floppy wrote:
"In Japan, the CEO and board of directors will call a press conference and take a deep bow, and in the good old days, they may even commit hara-kiri."

I'm still waiting for that press conference.


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Re: SMRT Performance - needs improvement

Postby dolphinsiah » Wed Mar 04, 2015 2:09 pm

I know in Europe they will often shut down the whole line for service for a few weeks. To do a thorough maintenance. Just do not understand why SMRT cannot do this... :skeptical:

I think this is the cause

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Re: SMRT Performance - needs improvement

Postby sleepy » Wed Mar 04, 2015 2:34 pm

High COE to discourage car ownership. Switch to public transport but mrt break down. Bus over packed + arrival time unpredictable.

Maybe we should all cycle or jog. At least BMI will improve :duck:

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Re: SMRT Performance - needs improvement

Postby sleepy » Wed Mar 04, 2015 2:37 pm

starlight1968sg wrote:Experienced the delay during the evening rush when travelling back to the west yesterday.
I sensed something wrong bec a soft announcement was made in the train, about some delay fr Queenstown to Joo Koon. The worst is "buses will be provided...". and so I thought I would have to alight at Queenstown to take a bus to continue my journey.
Surprisingly the train continued to crawl after Queenstown.
Basically, this is just confusion which leads to frustration esp during the peak hours.

Totally unacceptable when we have to brave the fare hike yearly.


I'm guessing SMRT is the only corporation without a KPI

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