Hi all, need some advice.
the soft fall mechanism of my 1 year old piano broke! The metal piece actually broke. This is not a second hand piano and i paid over 7 k for it. I am really outraged. What can I expect from the dealer when I contact them for an answer? A few months ago one of the screws in the lid came off as well but I only asked them to replace the screw, but this is too much.