Jennifer wrote:nhps2012 wrote:Jennifer wrote:That Acer laptop just passed its warranty period.
I had been busy n forgot to do the reset to factory defaults before the warranty period expires.
This reset has been done at least 4 times n still could not complete as the process hangs at different stages.
Should I just dump this $700+ laptop or send for repairs?
My Fujitsu showed the dreaded blue screen with the phrase Bugcode_USB_Driver today.
both laptops partnered to give me headaches.
May I know why you need to reset to factory defaults before the warranty period expires?
Do you have a thumbdrive backup of the factory default?
How did you initiate your reset?
Windows 8 or 10?
This laptop is on Wins 10.
Very lagging in performance lately.
Some months ago, I reset it n the performance improved.
So I thought I should try the reset another time before I give it up 100%.
The first attempt was via the control panel, reset to factory defaults.
Subsequent attempt was Alt-F10 once the Acer logo appeared upon powering up.
Now the screen was moved on to Cortana assistant, passed the Welcome, Network, Account options.
Currently stucked at Services options.
I am going to sleep, will leave the laptop on till tomorrow morning, then see how it goes.
How is your laptop? Is it working now?
You mentioned there were some problems during the reformatting. Did you choose the complete cleanup or the partial one (OS only).
If you want to try the complete cleanup, do remember to backup your data.