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Swensens Restaurant

Posted: Wed Mar 24, 2010 11:25 pm
by auntieM
autumnbronze,
Next time ask DH to tapao for you then he won't feel bad lor...
So true about Swenson's, service slips food getting horrid too :P

Posted: Wed Mar 24, 2010 11:26 pm
by schweppes
auntieM wrote: So true about Svenson's, service slips food getting horrid too :P
oh ya, fully agree. Their service standard seems to be slipping. And now with more ice cream outlets coming up, Swensons may be creamed out... :lol:

Posted: Wed Mar 24, 2010 11:28 pm
by VitoRelax
schweppes wrote:
auntieM wrote: So true about Svenson's, service slips food getting horrid too :P
oh ya, fully agree. Their service standard seems to be slipping. And now with more ice cream outlets coming up, Swensons may be creamed out... :lol:
I remember last time Swenson was good with their "earthquake" but now ....

Posted: Wed Mar 24, 2010 11:32 pm
by auntieM
Maybe we should start a thread that talks about eateries/restaurants/cafes..
At least next time can :siam: those no good ones..

Posted: Wed Mar 24, 2010 11:41 pm
by autumnbronze
schweppes wrote:
auntieM wrote: So true about Svenson's, service slips food getting horrid too :P
oh ya, fully agree. Their service standard seems to be slipping. And now with more ice cream outlets coming up, Swensons may be creamed out... :lol:
So far only the one at Vivo seemed to be holding out ...

UNTIL,

when I went there the last time, they gave me a runny omelette for DS when I specifically asked for one that was well done :x , and they took so long with the orders ... think they are not equipped to deal with crowds lah...

Posted: Wed Mar 24, 2010 11:45 pm
by autumnbronze
auntieM wrote:autumnbronze,
Next time ask DH to tapao for you then he won't feel bad lor...
So true about Swenson's, service slips food getting horrid too :P
auntieM,

This is his SOR (standard operating response) whenever I say that ..

"Does this body deserve a prata" :wink: :D

ps: actually hor, he has a point lah ... :cry: :cry:

Posted: Thu Mar 25, 2010 12:03 am
by tankee
schweppes wrote:
auntieM wrote: So true about Svenson's, service slips food getting horrid too :P
oh ya, fully agree. Their service standard seems to be slipping. And now with more ice cream outlets coming up, Swensons may be creamed out... :lol:

agree .... and not as though their ice-cream is as good as the new players.

Posted: Thu Mar 25, 2010 12:15 am
by auntieM
I visit the Swenson's at Parkway quite often and realised that their staff turnover very fast...
Last time mainly PRCs, now young local Malays..

Posted: Thu Mar 25, 2010 11:37 am
by Guest
The worser experience for me with swenson is the lack of customer loyalty treatment. No matter how frequent we dine there we are often looked upon as new patrons.

In the end we totally stop going altogether due to its "ice cold" treament.
They sell ice cream like selling ice..... *frozen* :lol:

Posted: Thu Mar 25, 2010 11:58 am
by mintcc
I have good memories of Swenson...used to be my favourite restraurant when I was a child and went to the Funan branch quite a number of times with DS 1 or 2 yrs back.

Service and the food was okay then and DS like getting his free colour pencils and balloon. May be shd check it out again