Issue on the goods refund ( help !!)
Posted: Sat Aug 25, 2012 1:14 am
i order a goods 4 months ago and the company said the goods will arrive after 4 months ( which is now ) but the company has changed the goods to another brands .
They only allow us to refund 50 %!! Do customers have the right to get full refund if the goods to be recieved is not compatible with what they ordered?
Please help me to clarify !!:)
They only allow us to refund 50 %!! Do customers have the right to get full refund if the goods to be recieved is not compatible with what they ordered?
Please help me to clarify !!:)