need some advices.
i enrolled my son in N1 class in Hougang sunflower starting lesson this Dec14/Jan15.
I had paid registration fee & deposit of $1k in Apr 14 when i enrolled.
However, i just receive a call informing me of a vacancy from one of the childcare in punggol which i was previously on waiting list. (i stayed in Punggol)
Hence i went to Sunflower to ask about refund of deposit. But the lady told me is not refundable before programme start. Refund of deposit is only upon programme start and i wan to stop for some reason.
As i never encounter such case before, i not sure whether this is really the prastice. I had informed more then 1 month notice and i'm perpluxed why have to wait till programme started then can withdraw.
Any parent having their kiddo at sunflower hougang mall?
can advice me on this and also whether the cc is good?
I enrolled him there as it was near my mum's house as she will be the caregiver. However after speaking to them about the withdrawal, i persoanlly dun feel good.
espcially i tried to call the childcare the whole day but no one pick up. i made a trip there after work and told them. And it actually turn out that their phone was spoilt/no battery as they were unaware of it.
Any advices is greatly appreciated. TQ!