Quality of the service's amenities (1=Poor,5=Excellent) 5
Affordability of the service (1=Expensive, 5=Affordable) 4
Effectiveness of the service (1=Not effective, 5=Very effective) 5
My child attended the P6 regular class this year & is currently waiting for her PSLE science results in 2 weeks time. For parents who are considering this centre, I would like to share my 2 cents here.
Before joining pique lab, my daughter attended science tuition with other centres in p4 and p5 with bigger and established schools. Although her teachers in these centres were from MOE or NIE background, they did not seem to help her improve further. Besides after every lesson, she came home unmotivated & felt that tuition is a chore. While the materials in these centres look good, they appear to be very advanced and suitable only for top scorers.
Through a friend’s recommendation after putting her kids at pique lab for 2 years, I decided to try them out by having my DD attend their CCI workshop. I was surprised to hear that her teacher is funny, patient and friendly, which was a totally different experience as compared to her previous tuition teachers. After that, I signed her up for the weekly class because the environment seem to suit her more.
During her time at the pique lab, I saw that she has a renewed sense of motivation and confidence & Im very thankful for the teachers there who made this work, especially in her PSLE year. The centre provided colourful notes with examination techniques, which I felt was important to help her understand better. She managed to improve her section b answers by making them more complete and accurate. During her p5 sa2 last year, she got a B. This year, she got an A during her p6 sa1 and a high A during her prelim.
Im also grateful for their customer service team who displayed patience and professionalism. This means a lot to me as a working parent as well because they bother to go the extra mile to respond to my questions and requests thru whatsapp promptly even though it is after regular office hours. This also made a difference as compared to the other centres.
Thank you for helping my child!